Important Shipping Information for Pistilleria.it

Dear customers,
We thank you for the trust you place in Pistilleria.it every day. We want to let you know that we are doing everything possible to ensure the best shopping experience, even during this period of announced strikes that could affect transport services.

Our commitments to you

Our logistics team is in constant contact with our shipping partners, GLS and DHL, to monitor the situation and minimize any delivery delays. Thanks to careful management and ongoing collaboration with our partners, we are implementing rapid and effective solutions to minimize disruption.

What to expect during strikes

Delivery Times : Despite our best efforts, delays beyond our standard delivery times may occur. However, we will do our best to minimize them and inform you promptly of any changes.
Tracking Update : Please use the tracking codes provided upon shipment to monitor the status of your order in real time.
Customer support available : Our customer service team is available to provide updates and answer any questions regarding your shipment. You can contact us by email or phone for immediate assistance.

How you can help us

We suggest you:

Order a little in advance of your needs, especially if you need to receive the products urgently.
Check your email regularly for shipping updates.
Please complete your purchases by December 15th to ensure you receive your goods in time for the Christmas season.

Our commitment to the future

At Pistilleria.it, we are constantly working to improve our logistics processes to offer impeccable service, even in extraordinary situations. We thank you for your patience and understanding as we work to ensure your orders arrive as quickly as possible.

If you have any further questions or need assistance, please don't hesitate to contact us. We're here for you!

Thank you for your trust,
The Pistilleria.it team