Dear customers of Pistilleria.it ,
Every now and then, we too need to rest our eyes, hands, and… shipping boxes!
For this reason, from August 9th to 17th we are taking a short summer break.
📦 Shipping
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Our site is always online and up-to-date , so you can continue shopping at any time.
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However, shipments will be suspended during the holiday period.
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All orders placed after 10:00 am on Friday 8 August will be processed starting from Monday 18 August , following the priority acquired by our system during checkout.
☎️ Customer Care
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Our customer service will take a few days off, but we will continue to monitor urgent logistical situations , such as:
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delays in ongoing shipments,
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unblocking of stocks,
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support for orders already shipped.
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All other requests (order cancellations, returns, product information) will be processed from August 18th .
💡 Important note regarding returns : the return period will be suspended during the summer holidays. You will have 7 additional days to return the product.
❤️ A heartfelt thank you
We are confident of your understanding: our philosophy is ethical, fair, and balanced shopping , and we believe that trust must be earned 365 days a year.
Now we're taking some well-deserved time to relax , ready to serve you with energy, precision, and passion.
Happy summer from the entire Pistilleria.it team! 🌻

